Monday, July 26, 2010
Tuesday, July 20, 2010
The Little Things to Leadership
By: Frank Kitchen
What is leadership? We know leadership isn’t easy! We know that leadership requires time and energy. We know that leadership requires both physical and fiscal investments. We know a lot about leadership, but we don’t know the exact definition of leadership. Author Joe Roest found at least 221 different definitions of leadership while writing his book “Leadership in the 21st Century.”
Over $15 billion a year is spent teaching executives about leadership! That’s over 14.5 tons in twenty-dollar bills spent every year just to train the hierarchy of organizations. That doesn’t even cover students, employees and supervisors. We may not know what leadership is, but we know it’s important.
I believe LEADERSHIP is the ability to inspire, motivate or lead an individual or group to accomplish a goal or idea. We all want to be successful leaders and we want to work with successful leaders. The dilemma with Leadership is we focus so much on the goal or outcome, we forget about the little things!
“Take care of the little things and the big things take care of themselves.” – Joe Paterno, Penn State Football Coach and All-Time Victories Leader for NCAA College Football
Luck is when preparation meets opportunity. Being a successful leader requires luck. The ultimate lucky number is SEVEN. Here are Seven Little Things you can do to become a highly effective leader.
#1 Show Genuine Interest
Study the people you lead. Know their strengths and their opportunities for growth; know their likes and dislikes, know their motivations. Don’t treat the people you lead like a number! Know them as an individual.
#2 Be Visible!
Be a Role Model. Set the example. Show up to meetings and programs you ask others to attend. Let people see you working. Display the behaviors you want people to exhibit.
#3 Be a Teacher!
Provide people with a vision and teach people how to make that vision come true. Invest the time and resources to train people thoroughly and constantly. Develop a training program that helps people grow.
You can’t do everything yourself! Discover the talents of the people you lead. Use their talents to accomplish the goal or vision. Put people in positions to excel and grow.
#5 Do the Sugar Honey Ice Tea Jobs!
Don’t delegate only dirty jobs. Show everyone that you are willing to get dirty too. When people see you doing the tough jobs, you will earn their respect.
#6 Be Honest
Truthfully explain why decisions are made. A lack of integrity and communication can lead to rumors, uncertainty and distrust. Be fair and keep things professional versus personal.
#7 Reward People!
All Feedback must be given at the proper time. This is especially true for positive feedback or rewards. Some people require a simple, “Thank You!” Other people require more. Find ways to celebrate every accomplishment or item of growth. If you truly know (Rule #1) the people you lead; finding unique ways to reward them won’t be a problem!
I do a presentation called "The 4 R's to a Sweet Business/Organization" I love giving the presentation, because I'm speaking from the heart. I have personally experienced amazing organizations to work for and experienced some terrible ones too! Those experiences gave me the motivation to write this article.
“The Trick or Treat Theory”
The 4R’s to your Dream Business /
The 4R’s to a Sweet Organization
By: Frank Kitchen
“Trick or Treat?” This is the question children ask countless homeowners nationwide for Halloween. Their question is answered when they receive a “fun sized” treat. Many are ecstatic to receive a sugar filled confection that causes nightmares for dentists. Others say, “What is fun about this?” They’ve put in an enormous amount of time planning for Halloween. Children have to pick the best costume or several; they have to map out all of the good houses to go to; they have to recruit friends and family to participate; and they have to obtain the perfect device to transport their expected treats. All of this work seems under appreciated when a 1 by 1 inch piece of candy is dropped into a king size pillowcase. The homeowner has failed to reward the children of time and effort they committed to impressing them. The child has been tricked! The AWESOME house on the corner has not delivered on the expectations it created!
A multitude of businesses are treating their employees just like the children mentioned. They forget that their success is based on time and effort of its employees. There is an old saying that goes, “ the business of business is people”. If a business truly wants to be successful, it needs to concentrate on the people it employees. They must exceed their expectations. A satisfied group of employees leads to a successful business. To have the business of your dreams you must ask yourself this question, “Am I a Trick or a Treat?”
“Putting too much emphasis on the bottom line is a mistake. Research indicates that good boss-employee relationships, opportunity and friends all rank higher than money on the list of what is important to employees in the workplace.” Tony Hsieh, CEO Zappos
Here are four simple steps to increase the odds of you having the business of your dreams! I would like to introduce you to the 4 R’s.
You must attract the right people to support your cause or business. Just like Halloween you must be creative in the way you attract people to you. Research what others are doing, and do something to make you stand out from the crowd.
Once you attract people to you, you must recognize what you have when you answer the door? You have pirates, clowns and super heroes? You may even notice the occasional teenager or parent! Everyone person you hire brings both known and unknown talents to the table. The key is to recognize the skills they posses and how to use those skills to grow your business.
When you move the letters around in the word RETAIN you get the phrase “TRAIN E.” A big factor to retaining employees is proper training. When children arrive to your door for Halloween you do two things: You organize them to receive candy one at a time, you teach them how to ask the question “Trick or Treat?” Constant training, organization and clear communication will foster an environment where people feel valued and have an opportunity to advance.
For employees, a paycheck is expected. When you do the unexpected you create loyalty. People will spread the word about you. Be the house that gives out the unexpected for Halloween. This will create a buzz in the neighborhood. A full size candy bar, a toy, crazy decorations or an out of this world experience are the ultimate recruiting tool. There are many ways to reward your employees. The first three R’s will help you learn if your employees are internally or externally motivated. Once you learn what motivates them, do the unexpected. If you want the more out of your employees, you must give more too! Make your business a Treat to work for and not a Trick!
I haven't posted as many blogs lately because I've been putting a lot of information on my facebook and twitter pages. I'll be sure to put more information, thoughts and ideas on this page, but if you don't see anything here, please check me out at the links below:
Kelly and I have been super busy lately doing our wedding planning! This is our day, so we're doing everything to have our personalities show.
The biggest part was our invitations. We had an amazing graphic artist make something original for us. I was excited to see the final result.
Above is the edited version of our invite.
Ok, I'm off to do more planning. 3 months until the big day!
Sunday, July 11, 2010
Saturday, July 03, 2010
So, I learned eyes are everywhere and to be a safe driver because my "bill" was not cheap. Thinking that I could get out of my debt to the state for cheap, I signed up for the mandatory traffic class needed to waive my citation. Yep, it's only $10 cheaper with all of the processing fees! So, I still owe over three figures!
While taking my online class I've discovered that many of us are terrible drivers and really don't know the rules of driving, or we just forgot! I'm sure many of you reading this are saying, that's a very obvious fact, all you have to do is drive a few minutes. GMAC has a driver's test that it offers to drivers. The results are pretty amazing. The average score is 76%. That means most of us are 6% away from not having the privilege to operate a motor vehicle.
If you wonder how much you know or don't know, go to the website below and test your knowledge. I'm sure you'll be surprised what you do and don't know. Good Luck!
GMAC National Drivers Test
Friday, July 02, 2010
Kelly and I are a little over three months away from the big day. There is still a lot to do, but this week we were able to take care of some major parts of our planning and preparation. I'm not going to give away the location of our wedding, but the pictures above are some very good clues.
The excitement is building, so, be on the look out for most posts!
We had a great day seeing the wedding location, meeting our florist, setting our reception menu, picking out our cake and taking a peek at the place we will stay.
To celebrate we went to Ken's Creek Side Restaurant in Sedona to enjoy some good food, a glass of wine and their world famous( they've been on the Travel Channel) Peach Cobbler! It was amazing!
If you want to learn more about Ken's, Click HERE!
SEAFOOD WATCH (Click Here)